Free shipping and returns

Shipping policy

Vanessium Suncare SL has no minimum order quantity so orders are sent regardless of the total amount, weight or number of units.

The shipping costs to Spain are free for orders over €50. Delivery charges will be detailed in the shopping cart depending on the products and destinations chosen.

Transit time:

Barcelona city: Delivery times in Barcelona city are on the same day if the order made before 2pm, it will be delivered the business day if the order made after 2pm.

Spain: Delivery times in Spain are usually 1 to 2 business days, depending on destination and always when they are made before 12am. Orders after that time will be delivered within 2 to 3 days. Shipments to the Balearic Islands will be delivered within an approximate period of 3 to 5 business days. In the Canary Islands, approximately 3 days per air and 10 days per sea.

International: Delivery within 5-7 business days after an order has shipped. For example, if an order ships on Wednesday, it usually be delivered between the end of the day next Wednesday and next Friday. Customers are responsible for paying the customs duties and taxes

Packages returned to the Vanessium Suncare SL due to incorrect shipping information will be given a PRODUCT REFUND.

Delivery times are estimated, it will be a transport company who picks up the product in our warehouses and takes it directly to your home. 

Please note that we do not ship orders on Saturdays or Sundays. Any order placed on a Saturday, Sunday or holiday will be processed the next business day. Due to the nature of our products, shipping preparation time may be longer than estimated, as they are handcrafted items made one by one. During some time periods, such as Christmas or Black Friday, we may take longer days to get some orders out. We make every effort to ship products as soon as possible.

Once the purchase has been made and the e-mail received with the order delivery notice, in case the order is not received within 15 calendar days, you will have the option to cancel it and request a full refund.

Contact us to learn more about your shipping and order:

info@vanessium.com